Privacy Policy

We collect information you provide directly and data created when you use the service.

• Account details such as name, email address, and authentication identifiers.
• Uploaded audio or video files, transcripts, generated content, and voice profile data.
• Usage data like pages viewed, feature usage, and device/browser information.
• Payment details handled by our payment processor (we do not store full card numbers).

We use your information to operate, secure, and improve CastSpread.

• Provide transcription, content generation, and exports.
• Create and manage your account, subscriptions, and credits.
• Send transactional emails such as receipts, processing updates, and support responses.
• Monitor abuse, enforce limits, and keep the platform secure.
• Improve product quality and develop new features.

We work with trusted providers for hosting, storage, analytics, payments, authentication, transcription, and AI generation.

These providers may process your data on our behalf and only for the purposes of delivering the service.

We use reasonable administrative, technical, and physical safeguards designed to protect your information.

We keep your data for as long as your account is active or as needed to provide the service.

• You can delete episodes and generated content at any time.
• You can request account deletion, which removes your data from active systems.
• We may retain limited records where required for legal, tax, or security reasons.

Depending on your location, you may have rights to access, correct, or delete your information.

• Access or export your data.
• Correct inaccurate account details.
• Delete your account and associated content.
• Opt out of non-essential marketing emails.

To exercise these rights, contact support@castspread.com.

We may update this policy to reflect product changes or legal requirements. We'll update the date above and post the new version here.